khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 7305039176
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to authenticate your account. Once verified, you can log in instantly without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send", try again and if the issue persists, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This should allow you to access the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, with bonus money remaining non-withdrawable. This allows you to cash out your hard-earned rewards, but not the extra bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours. However, payment delays can occur, causing the process to take up to 24 hours. This delay is a rare exception to the usual 3-hour completion time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is delayed, don't worry - the funds should be added to your wallet account within 24 hours. If you still encounter a problem, contact their care centre for assistance.
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